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CareWell - Multilevel integration for patients with complex needs is a European project that aims at developing healthcare and social integrated services by using ICT tools. It is addressed to over 65 fragile people and chronic patients, who need a complex system of care.

Technologies applied to integrated healthcare services is intended to facilitate the sharing of information among healthcare professionals, supporting the development of telemonitoring services, empowering the patients by enhancing their autonomy in managing their pathologies and involving non-professional caregivers. 

During the 3-years long period, started in March 2014, the two kinds of services will be experimented:

- Integrated care coordination (for instance shared clinical files, telecounselling, eprescription, etc.)

- Patient empowerment and home support (by means of providing clinical telemonitoring and educational material)

In the project - that keeps on what was developed thanks to another European initiative SMARTCARE - there are 11 partners involved among which there are Regions, Local Health Authorities, and Universities. The coordination is in charge of the Basque Country.

In the Veneto Region, the Local Health Authority n. 2 (Azienda ULSS n.2 di Feltre) develops a pilot action, involving 80 patients in a mountain area. The focus is on sharing clinical documents and on clinical telemonitoring. The assessment of these services is led by using MAST, a HTA method applied in the Veneto Region thanks to another European project, RENEWING HEALTH.

Arsenàl.IT supports the Local Health Authority n.2 in defining the technological and managerial needs to define the solution, in the start-up phase and in the development of the pilot. Moreover, it offers a technical contribution in the data management and analysis after gathering them by using the MAST method